Privacy Policy

1. Information We Collect

We may collect information necessary to evaluate properties, respond to inquiries, prepare potential cash offers, and improve our services.

A. Personal and Contact Information

This may include:

• Full name
• Phone number
• Email address
• Mailing address
• Preferred method of contact
• Any other information you voluntarily provide

B. Property and Seller Information

This may include:

• Property address
• Property type
• Ownership status
• Current occupancy status
• Number of bedrooms and bathrooms
• Property condition and estimated repair needs
• Mortgage, lien, tax, or title information
• Desired selling price
• Reason for considering a sale
• Preferred selling timeline
• Photos, videos, or documents you voluntarily provide
• Appointment and property-walkthrough preferences

Please do not submit Social Security numbers, banking passwords, complete financial account information, or other highly sensitive information through our standard website forms.

C. Information From Public Sources

We may obtain property-related information from lawful public and third-party sources, including:

• County property records
• Tax and assessment records
• Recorder and ownership records
• Public real estate databases
• Comparable property and market information

D. Automatically Collected Information

When you visit our website or interact with our advertisements, we may automatically collect:

• IP address
• Device type
• Browser and operating-system information
• Approximate location information
• Website activity and usage information
• Referring website or advertisement
• Interaction with landing pages, forms, and advertisements
• Cookie, pixel, and analytics information

2. How We Use Your Information

BNB Legacy may use your information to:

• Process property inquiries and cash-offer requests
• Research and evaluate a property
• Contact you to discuss your property and selling goals
• Prepare or present a potential cash offer
• Schedule calls, consultations, and property walkthroughs
• Communicate appointment confirmations and reminders
• Provide customer support
• Maintain business and transaction records
• Improve our website, services, operations, and user experience
• Conduct advertising and marketing campaigns
• Measure the effectiveness of our advertisements
• Detect fraud, misuse, or unauthorized activity
• Comply with legal, regulatory, and contractual obligations
• Protect our rights, property, business, customers, and the public

Submitting your information does not obligate you to accept an offer, sign a contract, or sell your property to BNB Legacy.

3. Consent to Communications

By submitting your information through our website, advertisements, forms, landing pages, or other opt-in methods, you expressly consent to receive communications from BNB Legacy regarding your inquiry.

These communications may include:

• Telephone calls
• Text messages
• Automated or prerecorded messages, where legally permitted
• Emails
• Cash-offer follow-ups
• Appointment confirmations and reminders
• Property-related questions
• Service updates and promotional communications

Message and data rates may apply. Message frequency may vary based on your activity and communications with us.

Consent to receive marketing calls or text messages is not a condition of receiving an offer, purchasing any service, or doing business with BNB Legacy.

You may opt out of marketing text messages at any time by replying STOP. You may also contact us directly to withdraw your marketing consent. After opting out, you may receive one final message confirming your request.

4. Mobile Information and SMS Data

No mobile information will be sold, rented, or shared with third parties or affiliates for their independent marketing or promotional purposes.

Information may be shared with subcontractors and service providers that help us operate our communications program, including customer-service providers, telephone platforms, email providers, CRM systems, and text-message delivery providers.

Text-message originator opt-in data and consent will not be shared with third parties for their independent marketing or promotional purposes.

5. Sharing and Disclosure of Information

BNB Legacy does not sell, rent, or trade your personal information.

We may share limited information with:

• Contractors, inspectors, title companies, attorneys, closing professionals, and transaction-service providers
• Potential funding partners, buyers, or real estate partners when reasonably necessary to evaluate or complete a transaction
• Trusted service providers, including CRM systems, website hosts, communication platforms, analytics providers, and marketing tools
• Government agencies, courts, law enforcement, or regulatory authorities when required by law
• Professional advisers, including attorneys, accountants, and insurance providers
• A successor business in connection with a merger, financing, acquisition, reorganization, or sale of business assets

Service providers are authorized to use information only as necessary to perform services for BNB Legacy or as otherwise permitted by law.

BNB Legacy will not share your text-message opt-in consent with third parties for their independent marketing purposes.

6. Cookies and Tracking Technologies

We may use cookies, pixels, analytics services, and similar technologies, including tools such as Meta Pixel and Google Analytics, to:

• Analyze website traffic and visitor activity
• Improve website functionality
• Understand how visitors interact with our website
• Measure marketing and advertising performance
• Deliver relevant advertising where permitted
• Remember visitor preferences

You may disable cookies through your browser settings. Disabling cookies may affect certain website features or functionality.

7. Data Security and Retention

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These safeguards may include:

• Secure data-storage systems
• Access controls for authorized personnel
• Password and account protections
• Encryption where appropriate
• Monitoring for unauthorized activity

No method of electronic transmission or storage is completely secure. We therefore cannot guarantee the absolute security of your information.

We retain personal information only for as long as reasonably necessary to respond to inquiries, provide services, maintain transaction and business records, comply with legal obligations, resolve disputes, and enforce agreements.

8. Your Privacy Rights and Choices

Depending on applicable law, you may have the right to:

• Request access to the personal information we maintain about you
• Request correction of inaccurate or incomplete information
• Request deletion of certain personal information
• Opt out of marketing emails, calls, or text messages
• Ask how your information has been collected, used, or shared
• Withdraw previously provided marketing consent

We may need to verify your identity before completing certain requests.

To exercise a privacy right, contact us using the information listed below.

9. Third-Party Websites

Our website, advertisements, or communications may contain links to third-party websites or services.

BNB Legacy does not control and is not responsible for the privacy, security, or content practices of third-party websites. You should review the privacy policy of any third-party website before providing personal information.

10. Media and Testimonial Permission

If you voluntarily provide BNB Legacy with a testimonial, review, photograph, video, or other promotional content, we may request your permission to use that material for marketing, advertising, or promotional purposes.

Submitting a cash-offer request or using our services does not automatically authorize BNB Legacy to use your name, image, property photographs, testimonial, or likeness publicly. When appropriate, separate permission or consent may be requested.

You may contact us in writing if you have questions about previously authorized promotional material.

11. Legal Disclosures

BNB Legacy may disclose personal information when we reasonably believe disclosure is necessary to:

• Comply with applicable law or legal process
• Respond to a subpoena, court order, or government request
• Protect and defend our legal rights or property
• Investigate suspected fraud or illegal activity
• Enforce our contracts, policies, or agreements
• Protect the safety of our staff, customers, business partners, or the public

12. Message Help and Support

For assistance with our text-messaging program, reply HELP to a message or contact us directly:

Phone: (708) 466-7322

Email: privacy@bnbcashoffer.com

13. Message Frequency

Message frequency varies based on your inquiry, activity, requested services, scheduled appointments, and communications with BNB Legacy.

You may receive messages concerning:

• Your cash-offer request
• Property questions
• Appointment reminders
• Follow-up communications
• Service or promotional updates

Message and data rates may apply. Reply STOP to unsubscribe from marketing text messages.

14. Carrier Liability

Wireless carriers are not liable for delayed or undelivered messages.

BNB Legacy and its service providers are not responsible for delays, transmission failures, or non-delivery caused by wireless carriers, mobile-network operators, internet providers, or third-party messaging services.

15. Age Restriction

Our website and services are intended for individuals who are at least eighteen (18) years old and have the legal capacity to enter into a binding agreement.

If you are under 18, you may not submit personal information, request an offer, or use our services without the involvement and authorization of a parent, legal guardian, or other legally authorized adult.

We do not knowingly collect personal information directly from children under 13.

16. Changes to This Privacy Policy

BNB Legacy may update this Privacy Policy periodically to reflect changes in our services, technology, legal obligations, or business practices.

Any revisions will be posted on www.bnbcashoffer.com, and the effective date at the top of this policy will be updated. Your continued use of our website or services after an updated policy is posted is subject to the revised policy.

17. Contact Information

For questions, concerns, communication preferences, or privacy requests, contact: